CRM Consulting Services

The efficiency of an organization is directly related to its ability to meet the challenges and most effectively respond to customer requests.

Minimize the response time to a request made through the website is an invitation to the conceivable customer look for an alternative solution in the competition.

To answer this and some other challenges, organizations must access a CustomerManagement Solution which must merge the electronic channel (contact via website) and when applicable, the online sales channel (orders, customers, products, etc).

In direct response to a demand Dedicated MANAGEMENT and effective the ESOLPK develops standard solutions for CRM in response to customer and companies of management challenges.

Key Elements in successful CRM Solution

Choosing and implementation of the CRMsolution requires a repetitive process with each step to be validated with end-users, the result will be useful tool for tracking data. The areas that enterprises need to consider are as follows:

• Solution has to be cloud enabled
• Solution needs to support any device and support offline use
• Solution has to be intuitive to use and provide information in an easy-to-use format
• Solution needs to be integrated to other key solutions such as document management system, accounting etc.
• Solution needs to have a future that the enterprise can count on
• Etc.

Benefits of Customer RelationshipManagement

CRM(Customer Relationship Management) systems offer fast, time-saving functions that can provide businesses with a number of precious benefits. Here we take a look at the main three:

Marketing

Data management can be effectively handled by a CRM system, allowing you to:

·         Evaluate;

·         Restore;

·         Track;

·         Record;

·         Concentrate;

·         Share – all without any effort.

Your records will always be entirely up to date and you will be able to see which services are working well – and those that are not have good result.

Campaigns are easy to set up and run, meaning you can be perceptive or dedicated, depending on the circumstances. You can also take advantage of goal trackingcapabilities, meaning you get a real inner look when making main marketing decisions.

Sales

CRM’s can also help boost your sales in a number of ways – for example:

·         By enabling you to improve sales planning and management (such as setting up price lists and discounts, recording scoring and conversion);

·         By automating processes (such as tracking leads all in one place, segmenting your customer database, identifying cross-selling opportunities etc);

·         By taking advantage of predicting analytics so you can identify key selling outline;

·         Giving your sales teams more time to focus on what they do best – selling – by automating processes.

Benefits of Customer Relationship Management for Customers

The benefits of Customer Relationship Management range all the way to your customers, too, because you can get a real perception in to who your customer is – so you only send them targeted communications, but you will inspire a feeling that they are actually valued – again, because you “know” them.

Here are some examples:

·         By allowing you to gather all their data in one place, they do not have to answer the same questions again and again or offered products or services that they have just bought or do not need;

·         The vision you get in to your customers with the CRM software means you can customize a service specifically for them. So, if you are a business that sells products and you get a lot of after-sales calls relating to a certain product, the CRMtools will highlight this to you so you can solve the issue. This gives all-round better customer service.

Customer relationship management (CRM) refers to the practices, strategies and technologies that companies use to manage, record and evaluate customer interactions in order to increase sales growth by expanding and enhancing relationships with their customer bases.

 Managing customer relationship is a big part in business; customers are usually the ones who bring return to the company and keep it going. And how customer relationship is managed can appoint considerable effect on their return.

According to ESOLPK, the goals of CRM business framework are the following:
Using existing relationships to grow revenue
Using unified information for excellent service
Introducing logical, replaceable channel processes and procedures

A lot of work goes into CRM; managers identify customers—they look at customers’ past record, their personal information, purchasing preferences and concerns. They take the information to differentiate the services each customer receives, so that newsletter, discounts, etc. are customized for all customer groups. Many, manager regularly interact with customers and get feedbacks. So, CRM is used to provide the best personal service to the customers that they enjoy their visits and develop customer loyalty.

Now, all this processes seem very complicated—even more complex in the old days when there were no digital devices. However, managers nowadays are cleverly implementing useful information technique to optimize CRM processes—E-CRM!

CRM software is now an essential part to all service businesses. CRM software centralizes customer data and information into “a single CRM database” so that managers can simply view an organized version of their customer data and manage customer relations better. They also have automated functions for customer communication over e-mail, social media, and other channels. Common features of CRM software are the following:

 (1) Marketing automation

(2) Sales force automation

 (3) Contact center automation  

(4) location-based technology

It makes managers’ work a lot simpler and enable them to analyze and track profitability.

HR Software Company in Islamabad

ESOLPK offers the whole solution to your everyday HR business needs that's easy to set up, simple to use and efficient to administer. ESOLPK is completely scalable; therefore as you grow, it grows seamlessly with you. That’s what makes it the natural selection for small and huge firms alike.

At ESOLPK we are obsessed with two things - human resources and technology.

ESOLPK exists to bring the newest technology innovations to the globe of human resources and to make sure that all firms, giant and small, will access this technology in a very secure, easy and price effective manner.

Just as workers are at the center of any business so the HR information is the heart of everything we do. The HRinformation is the hub of the wheel to which all alternative functionality is joined and it's the one location for all of your employee information which is what makes ESOLPK such a compelling solution.

HR technology has evolved to satisfy the distinctive desires of global enterprise, and there are additional choices to assist improve your business than ever. If you would like facilitate selecting the most effective solution for your business, use our HR software packageselection tool to induce free customized recommendations supported your business, company size, and desired options.

The growing human resources management (HRM)software package market is forecast to reach $9.2 billion by 2020. Usually mentioned as Human Resources Management Systems (HRMS), or Human Resourcesinformation Systems (HRIS), HRM software package is designed to contour and automates a company’s Human Capital Management (HCM) through one central database.

According to analysis by HR advisor and thought leader josh Bersin:

“The average HRMS system in giant firms nowadays is over 5 years old and over half are over seven years old. And enterprise software package becomes nearly obsolete in seven years, leading most firms to buy around.”

In other words, these on-premise HR systems are concerning a similar age and relevance as a first generation iPhone (which Apple tactfully refers to as “vintage”). These out-of-date systems produce various internal issues: information silos, inefficient processes, unwieldy interfaces, low adoption rates, and integration problems with newer software package.

For large enterprises, integration with ERPsoftware system and other company technology is important. Several HR vendors provide “best of suite” solutions that give core HR functions also as strategic talent management, with easy accessibility to information and analytics. On the opposite hand, you’ll also get better of breed vendors who give specialized software package thus you'll have tailored functionality for specific job duties and niche issues.

By no means that how much you invest, failure to manage the HR is the failure to the Organization. Therefore this is why HR& payroll system servers as a backbone for any business. Computerized solutions, automatic attendance, HR Management, one click report are a number of the advantages that HR System introduces. Our software package assists in optimized HR management and payroll calculations. Choose the most effective personals and manage the employees at right place and right time. Schedule the timetable, atomize the in & out of staff, calculate wages, loan and advances in one software package.

Print computerized pay slips, attendance sheets and employees assignment reports. Manage multiple shifts, shift amendment overtime calculations and track holidays. Our software system is multi user multi terminal supported with one click backup choice.

Key Features:

•           Manage HR with efficiency.

•           Calculate Wages.

•           Easy shift management and shift amendment.

•           Track attendance, Holidays & Leaves.

•           Print pay slips.

•           Manage Loan & Advances.

•           Maintain History.

•           Schedule HR timetable.

•           One click Backup choice.

•           A complete HR Manager.

•           Users Management enclosed.

•           Software extendible to multi-terminals.

Staff Management

a. Basic Info: employee Code, Name Father Name, Gender, Date of Birth, nationality, Email Address, Contact number local, Address local, Contact number Overseas,

Address Overseas, blood group, attendance code, employee Photograph (Image Attachment)

b. Employment Info: Department, Division, Branch, Designation, joining Date, Agreement Date, Visa status, contract type, working Hours, Over Time Eligibility,

Ticket Eligibility with period, Basic pay, Allowances

c. Skills Record

d. Qualification Record

e. training Record

f. Bank Accounts

g. Nomination

HR Administration

It’s calculable that 58 percent of HR employees’ time is spent on administrative tasks - that doesn't include the extra 20 percent of your time spent on activities associated with reporting and compliance. HR Administration software system is designed to streamline and automotive the 3 traditional pillars of HRM: payroll, time and attendance, and benefits management.

 Organizations usually cite the following 5 reasons for seeking new HRMS:

•           New, better, quicker technology solutions on the market (76 percent)

•           Improvements to user expertise (73 percent)

•           Inability to get analytics (57 percent)

•           Business goals can't be addressed with current technology (54 percent)

•           Unable to expeditiously integrate with different systems (54 percent)

ESOLPK is intended to provide enterprise-grade solutions at a much lower cost point than its list competitors. Our HRMenterprise platform helps businesses manage HR processes and record-keeping on a world scale. ESOLPK offers benefits administration, payroll, time tracking, and work force planning, in addition as an intuitive self-service portal for secure access to role-specific data. The system also goes beyond core HR to produce recruiting and talent management options, like on boarding automation and performance management.

Inventory Management System

In general, inventory management refers to the strategy by that businesses handle tangible resources and materials so as to create positive resources are promptly accessible to be used. the target of inventory management is to produce uninterrupted production, sales, and/or customer-service levels at the minimum price. Since for several corporations inventory is that the largest item within the current assets class, inventory issues will and do contribute to losses or maybe business failures.

ESOLPK’s Inventory Management System is an innovative cloud-based inventory management solution that has been designed to assist little and medium retail businesses and organizations with their inventory recording, chase and management desires. This ‘all-in-one’ inventory managementsolution leverage the trendy IT support to modify and alter all you inventorymanagement tasks, which require quality time and efforts. You’ll depend on ESOLPK’s inventory for 100% accuracy and security for your crucial inventory information. One will access this inventory management system through any browser or mobile application, which may be downloaded on iOS and android platforms. ESOLPK’s Inventory System is getting used by over 50,000 users across the world, which utterly depends on its innovative options and tools.

ESOLPK’s inventory permits the user to feature products/items in outlined classes, that additional eradicates any kind of confusion whereas chase or viewing inventory records of any specific product/item, lying with various alternative products in the stock. The user will add as several categories s/he desires, as per the individual business desires and needs.

 Purpose of ESOLPK's Inventory software system

  ESOLPK's Inventory is a simple to use software package that manages your inventory, customers and invoices. It’ll alter you to cope with additional data more quickly    and with more ease. The result is, you'll save time, effort and cash.

   Speciality

•           Easy to use-Our Configuration is extremely easy. Creating and managing the invoices are terribly simple.

•           Increased Productivity-Many tasks become automatic like changing quotes to invoices, chase outstanding charges, reordering, chase of invoices etc.

•           Quality Support-we build regular updates obtainable with the newest options. we additionally provide email support, tips and tricks on serving to you to manage your inventory.

•           Customized Language Support-We will prepare the software system altogether languages supported the client's desires

•           Sms notification-By using our software system, you'll maintain client relationship. By our software system you'll send sms to your regular customers.

•           General Remainders-We will set remainder in our software system concerning stock details, general remainders etc.

Boost potency

Boosting your warehouse potency is yet one more advantage of implementing ESOLPK's inventory management systems. you'll quickly and simply notice inventory by utilizing selecting locations within ESOLPK's inventorysystem, ensuing an exceptionally sleek order fulfilment.  Inventory can even be simply transferred between selecting locations or multiple warehouses, guaranteeing your inventory is out there wherever and when you want it.

Accurate time period data

Making sure your inventory counts are correct in period of time has never been easier with inventory chase tools. once you receive or sell inventory, stock levels are mechanically adjusted consequently.  ESOLPK additionally has in-built cycle counts that permit you to fine-tune your inventory counts once acceptable.

Inventory with Multi-Location

With the whole inventory database being recorded on a centralized and secured server, the user will access this inventory management solution from any a part of the world. The user desires a compatible device, a PC, laptop computer or any mobile device that runs ESOLPK’s inventory App and an internet connection. When that, s/he will add, views, edit, track and manage the inventory records from multiple locations. This feature is useful for all those business owners, who area unit continuously travel for business functions.

Multiple Users:

The multiple user practicality value-added to ESOLPK’sInventory System permits the admin to feature up to twenty five users along with distribution totally different levels of accessibility and modification rights, as per their associated roles and the business want. The top admin will decide and customize the administration privileges for every and each user approaching the ESOLPK’s Inventory dashboard.

With our years of expertise, we will facilitate design an answer that may work for each your budget and additionally how your company does business. Be happy to offer us a decision and discuss your desires. We’d be happy to supply you with a tailored proposal.

Enterprise Solution Services

ESOLPK delivers the thought leadership, enterprise technologies, and consultatory services you wish to rework and modify your enterprise systems—so you'll build fast, wise to business selections and embrace the latest technology innovations to have interaction customers and drive operational potency.

ESOLPK is an ‘end-to-end’ wearable technologies services and sensor manufacture company, that perpetually provides best-in-class wearable sensing technology, combined with leading expertise and experience to our customers right across the world. Our solutions and service vary from customisation services and volume manufacture to complete wearable sensing solutions of any quality.

ESOLPK Enterprise Resource arising with Solutions helps enterprises to strategically position their technology assets to align with their business processes thereby reducing value and up quality and ROI. we deliver ERP installations and upgrades that mirror our business info and information.

ESOLPK ensure quick method of information ,better CRM as a results of prompt response and follow up. ERP brings on fragmented operations, typically replacement multiplicity of inheritance systems .ESOLPK helps companies keep previous competitors and answer market fluctuations, manage info and facilitate sharing of necessary contacts. ERP can forestall costs and improves the quality of operational time.